Support | Roetz-Bikes

HELPING IS IN OUR DNA

We do everything we can to make your ride with Roetz as smooth as possible. Do you need support configuring a Roetz-Bike or want to schedule a test ride? Do you want to learn more about how we transform waste into a shiny design bike? Or do you have a question about your own Roetz-Bike? Ask us anything!

contact uS

Schaafstraat 17
1021KD Amsterdam, NL
Google Maps ▶ 

VAT: NL850468358B01

Reg.Nr.: 52488543

where to buy

For expert advice, excellent service and a test ride, find your local bike shop.
Dealer locator ▶ 

Design your custom-bike online and we'll deliver it to your doorstep or dealer. Bike configurator ▶ 

Visit our showroom in the Fair Factory in Amsterdam to test our bikes and meet the makers. Read more ▶ 

INSURANCE, warranty & service

We partnered with ENRA bike insurance to make riding worry-free. Request insurance ▶

Five-year warranty on the frame and one year on other parts. Read more ▶ 

Pay online with iDeal, Paypal, major credit cards and via 'werkkostenregeling' in NL

Read more ▶ 

Questions, comments, ideas or need support? Give us a call or send a message via social media or e-mail!