Warranty or service request | Roetz-Bikes

Submit warranty or repair request

Fill-out your order details and description of issue or defect on your bike

Limited capacity

We currently have limited capacity in our workshop. Warranty issues are given priority over regular maintenance. We therefore advise you to contact a bicycle repair shop in your area for regular maintenance and minor repairs.

Many of our parts such as gears, brake hubs and lighting, come from manufacturers that most bicycle repair shops have extensive experience with and can help you well.

If you want to submit a repair request or warranty issue, you can submit your request below.